Saat ini kebutuhan terhadap jasa kirim barang semakin tinggi. Hal itu telah ditandai dengan meningkatnya volume kirim barang. Potensi pasar yang cukup besar telah membuat perusahaan jasa kirim barang Titipan Kilat (Tiki) menargetkan pertumbuhan omset di kwartal keempat tahun ini meningkat.
Tiki dari manajemen PT Citra Van Titipan Kilat didirikan pada 1 September 1970 ini optimis akan mencapai target, mengingat perusahaannya telah mengalami kenaikan arus kirim barang rata-rata sebesar 10%-15% dibandingkan tahun lalu.
“Kami optimis, target bisa tercapai. Layanan telah mencakup seluruh wilayah di Indonesia. Kepuasan dan kenyamanan pelanggan diutamakan,” kata Rocky Nagoya, Direktur Tiki, dalam perayaan hari jadi ke-43 tahun belum lama ini. Ia telah menargetkan omset pada tahun ini di kwartal keempat meningkat sampai 50 persen dibanding tahun 2012.
Perusahaan jasa kiriman ini telah memiliki sekitar 2 ribu titik pelayanan dan penjualan tersebar di seluruh Indonesia. Tiki melayani pengiriman ke 7500 tujuan di seluruh wilayah nusantara, mencapai tingkat kecamatan dan lebih dari 220 tujuan pengiriman ke luar negeri.
Tiki telah memiliki dukungan 5.000 personel dan 500 kantor perwakilan di seluruh pelosok nusantara. Untuk memudahkan jasa, Tiki juga menggunakan sistem komputerisasi untuk layanan konsumen. Selain itu, Tiki juga bekerja sama dengan armada pesawat maupun moda transportasi lainnya untuk mempercepat pengiriman.
Di era serba cepat sekarang ini, sektor layanan penjualan memberi kemudahan bagi konsumen melakukan pengiriman di titik sales counter tersebar di berbagai tempat, termasuk layanan jasa drive thru selama 24 jam di salah satu gerai di Jalan Pemuda, Rawamangun, Jakarta. Sistem tracking mempermudah mengetahui status kiriman.
Di usianya yang ke-43, menurut Rocky, perusahan bekerja lebih giat lagi, meningkatkan profesionalitas dan dedikasi di semua lini untuk memberi pelayanan yang optimal bagi masyarakat ."Di usia ke-43, kami tetap ingin menjadi tonggak dan memantapkan tujuan mulia,” katanya.
Negative View of U.S. Race Relations Grows, Poll Finds
Public perceptions of race relations in America have grown substantially more negative in the aftermath of the death of a young black man who was injured while in police custody in Baltimore and the subsequent unrest, far eclipsing the sentiment recorded in the wake of turmoil in Ferguson, Mo., last summer.
The poll findings highlight the challenges for local leaders and police officials in trying to maintain order while sustaining faith in the criminal justice system in a racially polarized nation.
Sixty-one percent of Americans now say race relations in this country are generally bad. That figure is up sharply from 44 percent after the fatal police shooting of Michael Brown and the unrest that followed in Ferguson in August, and 43 percent in December. In a CBS News poll just two months ago, 38 percent said race relations were generally bad. Current views are by far the worst of Barack Obama’s presidency.
The negative sentiment is echoed by broad majorities of blacks and whites alike, a stark change from earlier this year, when 58 percent of blacks thought race relations were bad, but just 35 percent of whites agreed. In August, 48 percent of blacks and 41 percent of whites said they felt that way.
Looking ahead, 44 percent of Americans think race relations are worsening, up from 36 percent in December. Forty-one percent of blacks and 46 percent of whites think so. Pessimism among whites has increased 10 points since December.
Do you think race relations in the United States are getting better, getting worse or staying about the same?
Getting worse
Staying the same
Getting better
Don't know/No answer
All adults
Whites
Blacks
44%
37
17
46
36
16
41
42
15
The poll finds that profound racial divisions in views of how the police use deadly force remain. Blacks are more than twice as likely to say police in most communities are more apt to use deadly force against a black person — 79 percent of blacks say so compared with 37 percent of whites. A slim majority of whites say race is not a factor in a police officer’s decision to use deadly force.
Overall, 44 percent of Americans say deadly force is more likely to be used against a black person, up from 37 percent in August and 40 percent in December.
Blacks also remain far more likely than whites to say they feel mostly anxious about the police in their community. Forty-two percent say so, while 51 percent feel mostly safe. Among whites, 8 in 10 feel mostly safe.
One proposal to address the matter — having on-duty police officers wear body cameras — receives overwhelming support. More than 9 in 10 whites and blacks alike favor it.
In general, do you think the police in most communities are more likely to use deadly force against a black person, or more likely to use it against a white person, or don’t you think race affects police use of deadly force?
Police more likely to use deadly force against a black person
Police more likely to use deadly force against a white person
Do you favor or oppose on-duty police officers wearing video cameras that would record events and actions as they occur?
Favor
Oppose
Don't know/No answer
All adults
Whites
Blacks
92%
93%
93%
6%
5%
5%
2%
2%
2%
Asked specifically about the situation in Baltimore, most Americans expressed at least some confidence that the investigation by local authorities would be conducted fairly. But while nearly two-thirds of whites think so, fewer than half of blacks agree. Still, more blacks are confident now than were in August regarding the investigation in Ferguson. On Friday, six members of the police force involved in the arrest of Mr. Gray were charged with serious offenses, including manslaughter. The poll was conducted Thursday through Sunday; results from before charges were announced are similar to those from after.
Reaction to the recent turmoil in Baltimore, however, is similar among blacks and whites. Most Americans, 61 percent, say the unrest after Mr. Gray’s death was not justified. That includes 64 percent of whites and 57 percent of blacks.
As you may know, a Baltimore man, Freddie Gray, recently died after being in the custody of the Baltimore police. How much confidence do you have that the investigation by local authorities into this matter will be conducted fairly?
A lot
Some
Not much
None at all
Don't know/No answer
All adults
Whites
Blacks
29%
31
22
14
5
31
33
20
11
5
20
26
30
22
In general, do you think the unrest in Baltimore after the death of Freddie Gray was justified, or do you think the unrest was not justified?
Justified
Not justified
Don't know/No answer
All adults
Whites
Blacks
28%
61
11
26
64
11
37
57
6
The nationwide poll was conducted from April 30 to May 3 on landlines and cellphones with 1,027 adults, including 793 whites and 128 blacks. The margin of sampling error is plus or minus three percentage points for all adults, four percentage points for whites and nine percentage points for blacks. See the full poll here.
